Positive Behaviour Support
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Services available at ORS
ORS offers allied health and employment services nationally
We are one of the fastest growing allied health providers nationally with locations across Australia servicing a wide range of regions. We have locations in NSW, VIC, WA, QLD and the ACT, however we also provide our services via Telehealth nationally!
We aim to make our services accessible to everyone and can tailor how we deliver our services to your individual circumstances, whether that is at one of our locations, we come to you, or via Telehealth.
Arthur's Story
Arthur was referred to ORS to help build his confidence in speaking with others due to a condition called Selective Mutism. ORS’ Positive Behaviour Support State Manager, Erin Bowcock, walks us through Arthur’s journey, and he tells us how he “feels so much happier” after receiving this life-changing support from ORS.
Video Transcript
00:00–00:00:34 · Erin Bowcock (Regional Manager for Positive Support – ORS): Hi, my name is Erin Bowcock and I'm a Regional Manager for Positive Behaviour Support at ORS. Arthur was referred for support to help build his confidence in speaking with others. Arthur was experiencing selective mutism — an anxiety disorder that affects how people speak to certain types of people. In Arthur’s case, he could not speak in front of people he did not know.
00:00:34–00:00:54 · Arthur (NDIS Participant): Hi, I’m Arthur from Blacktown. Erin has been helping me with my confidence in speaking, and she’s been quite good at teaching me to be confident.
00:00:54–00:01:17 · Erin Bowcock: Support after and building his confidence in speaking with people that he didn't know. We used a range of positive behaviour support strategies focused on understanding the underlying cause of his anxiety and working through it to make the best experience for Arthur. Each session was person-centred, and Arthur responded really well to a fun, bubbly nature.
00:01:17–00:01:53 · Erin Bowcock: In each session, right from the start, we came in with smiles and lots of fun games so that he’d enjoy the sessions and learn the skills and strategies being implemented. We have completely changed Arthur’s life. I'm incredibly proud of his progress — from not being able to communicate with strangers to confidently starting conversations and sharing about himself — a truly amazing feat.
00:01:53–00:02:07 · Arthur: It makes me feel better talking to people I couldn’t speak to before. I’ve made more friends now and I feel so much happier.
00:02:07–00:02:29 · Erin Bowcock: Following behaviour support services, Arthur’s quality of life has improved significantly. He's now able to speak to his supports and ask for what he wants, assert himself at home, and confidently meet new people — leading to a much more positive life.
We live by five core values that underpin everything that we do.
As a family owned and operated organisation, we have always put people at the centre of everything that we do. We take pride in what we do and are passionate about helping people. Our purpose is to transform lives with allied health services that work.
Our services are underpinned by clinically informed, evidence-based and person-centred practices which empower others to reach their potential and achieve their goals. We employ talented and ambitious practitioners with a range of backgrounds and experiences to have the right team to deliver effective allied health services.
